FAQs
Frequently Asked Questions
Getting started
What is ClearPath Digital Academy?
ClearPath Digital Academy is a learning platform for learners across Africa. We offer self-paced courses in fields such as artificial intelligence, climate, taxation, education, technology, health and agriculture.
Who can join?
Anyone who wants to learn: students, job seekers, professionals, entrepreneurs and lifelong learners. Learners under 18 need permission from a parent or guardian.
How do I create an account?
Click Sign Up, enter your name and email address, and create a password. Signing up is free and takes less than a minute.
Which languages are courses available in?
Courses are offered in English, French and Portuguese, with more languages to come. Each course page shows the language it is taught in.
Courses and learning
How do the courses work?
Courses are fully online and self-paced. Lessons are broken into short modules with videos, readings, quizzes and practical assignments. You can start, pause and continue whenever it suits you.
How long does a course take?
It depends on the course. Each course page shows its estimated duration and level (Beginner, Intermediate or Advanced).
Is there a deadline to finish?
Most courses have no deadline. Once enrolled, you keep access for as long as the course is offered. Any course with a fixed schedule will say so on its course page.
Can I learn on my phone?
Yes. Our platform is mobile-first and works on phones, tablets and computers. Content is designed to use little data, and many materials can be downloaded so you can learn with limited connectivity.
Can I preview a course before enrolling?
Yes. Many courses include free preview lessons so you can decide if the course is right for you.
What if I need help during a course?
You can post questions in the course discussion area, get feedback from instructors where available, or contact our support team at [email protected].
Free and paid courses
Are there free courses?
Yes. We offer a range of free courses. Paid (premium) courses offer deeper content, and certificates may be available for a fee.
How much do paid courses cost?
Prices vary by course and are shown clearly on each course page before you enrol.
How can I pay?
You can pay by debit or credit card, and other local payment options. Payments are processed securely by our payment partners.
Certificates
Will I get a certificate?
Yes. When you complete a course and meet its requirements, you earn a certificate of completion.
How can I share my certificate?
You can download your certificate as a PDF or share it directly to LinkedIn and other platforms. Each certificate has a unique ID that employers can verify.
Are the certificates accredited?
Our certificates confirm that you completed the course and its assessments. Where a course is accredited or offered with a partner, this is stated on the course page.
Account and technical help
I forgot my password. What do I do?
Click Log In, then Forgot password, and follow the instructions sent to your email.
A video won't play or a page won't load.
Check your internet connection, refresh the page or try another browser. If the problem continues, email [email protected] with the course name and a description or screenshot of the issue.
How do I change or delete my account?
You can update your details in your account settings. To delete your account, email [email protected]. See our Privacy Policy for how we handle your data.
Teaching and partnerships
Can I teach on ClearPath Digital Academy?
Yes. We welcome experts who want to share their knowledge with learners across Africa. Visit Partner with Us to apply. We support instructors with course design and production.
Can my organisation train its staff with you?
Yes. Organisations can give staff access to our course library or work with us on custom courses, with progress tracking for managers. Visit Partner with Us or contact [email protected].
Another question? Email [email protected]