Privacy Policy

1. Who we are

This Privacy Policy explains how Clear Path Digital (“we”, “us”, “our”), operating ClearPath Digital Academy at cpdigital.africa, collects, uses and protects your personal data. We are the data controller for the personal data described here.

ClearPath Digital Academy serves learners across Africa and beyond. We respect the data protection laws of the countries where our learners live. Wherever you are, we apply the high standard of protection described in this policy.

Contact: [email protected]

2. The personal data we collect

Information you give us

  • Account details: name, email address, phone number, country, preferred language and password.
  • Profile details (optional): photo, education, occupation and interests.
  • Payment details: billing name, transaction references and the payment method used. Card and mobile money payments are handled by our payment providers; we do not store your full card number or PIN.
  • Communications: messages you send us, support requests, survey responses and feedback.
  • Instructor and partner details: if you teach or partner with us, information such as your professional background, payout details and tax information.

Information collected when you use the platform

  • Learning activity: courses you enrol in, lessons completed, quiz and assignment results, discussion posts and certificates earned.
  • Technical data: device type, browser, IP address, approximate location, pages visited and time spent on the platform.
  • Cookies and similar technologies: see section 9.

Information from others

If your employer or a partner organisation enrols you, they may give us your name, email address and organisation details.

3. How we use your personal data

  • To create and manage your account.
  • To deliver courses, track your progress and issue certificates.
  • To process payments and send receipts.
  • To provide learner support and respond to your messages.
  • To recommend courses that match your interests.
  • To improve our courses, platform and services.
  • To send you updates and offers, where you have agreed to receive them. You can unsubscribe at any time.
  • To keep the platform secure and prevent fraud or misuse.
  • To comply with our legal and tax obligations.

4. Our legal basis for processing

We process your personal data only where we have a lawful basis to do so:

  • Contract: to provide the courses and services you sign up for.
  • Consent: for marketing messages, optional cookies and optional profile information. You can withdraw consent at any time.
  • Legal obligation: for example, keeping financial records for tax purposes.
  • Legitimate interests: to improve and secure our services, where this does not override your rights.

5. Who we share your data with

We do not sell your personal data. We share it only where necessary:

  • Service providers who help us run the platform, such as hosting, learning platform software, email, analytics and payment processing. They may use your data only on our instructions.
  • Instructors, who can see the names and progress of learners in their own courses so they can support them.
  • Your employer or sponsoring organisation, if they enrolled you, which may see your enrolment, progress and completion.
  • Authorities, where the law requires us to share information.
  • A buyer or successor, if our business is reorganised, merged or sold, subject to the same protections.

6. International data transfers

Because we serve learners in many countries, your personal data may be transferred to, stored in or processed in countries other than your own, where our service providers operate. Whenever data moves across borders, we put appropriate safeguards in place as required by the applicable law, such as contractual protections, transfers to countries with adequate data protection, and providers with strong security standards. Where your local law requires your consent or another legal basis for a transfer, we will obtain it.

7. How long we keep your data

We keep your personal data only as long as needed for the purposes in this policy:

  • Account and learning records: while your account is active.
  • Payment records: as long as tax and accounting laws require.
  • Marketing preferences: until you unsubscribe or withdraw consent.

8. How we protect your data

We use technical and organisational measures to protect your data, including encrypted connections (HTTPS), access controls, secure passwords and regular reviews of our systems. No online service can be completely secure, so please keep your password safe and tell us immediately if you suspect unauthorised access to your account.

9. Cookies

We use cookies and similar technologies to keep you signed in, remember your language and preferences, understand how the platform is used and improve it. Essential cookies are needed for the platform to work. You can accept or decline non-essential cookies through our cookie banner and change your choice at any time.

10. Your rights

Depending on the law of the country where you live, you may have the right to:

  • Be informed about how your personal data is used.
  • Access the personal data we hold about you.
  • Object to the processing of your data, including for direct marketing.
  • Correct inaccurate or misleading data.
  • Have your data deleted where we no longer have a lawful reason to keep it.
  • Receive your data in a portable format.
  • Withdraw your consent at any time, without affecting processing that happened before.

To use any of these rights, email [email protected]. We may need to confirm your identity first, and we will respond within the time the law requires.

If you are unhappy with how we handle your data, please contact us so we can try to resolve it.

11. Children

Our courses are intended for adult learners. Learners below the age of digital consent in their country (18 in most African countries) may use the platform only with the consent and supervision of a parent or guardian.

12. Links to other websites

Our platform may link to other websites. We are not responsible for their privacy practices, so please read their privacy policies.

13. Changes to this policy

We may update this policy from time to time. For significant changes, we will notify you by email or on the platform.

14. Contact us

For questions about this policy or your personal data, contact us at [email protected].